From our Store
- Client Packet: Divorce
- This CD offers a collection of agreements, worksheets, checklists, resources and other informational tools to use for divorce.
Resources from Zena Zumeta
From Customer Complaints to Customer Contentment Zena interviews Ari Weinzweig, CEO and co-founding partner of Zingerman’s Community of Businesses based in Ann Arbor, MI. The program focuses on Zingerman’s Community of Businesses and its philosophies and Customer Complaint Process. December 11, 2014.
Refusing to be Enemies: The Zeitouna Story Zeitouna is Arabic for “olive tree” or “olive”. In the sumer of 2002, a unique sisterhood was born in Ann Arbor, Michigan, comprised of six Arab and six Jewish women. Naming themselves Zeitouna, they unknowingly embarked on a life-changing journey, both personal and socio-political. Committing to learn to hear each voice in the group has permanently joined them across the divide of their ancestral communities. Zeitouna’s mission is to embody and promote the peaceful and just coexistence of the Arab and Jewish peoples through connection, trust, empathy, and actions focused on supporting a sustainable future for Palestine and Israel. Zena guest hosts this program. September 9, 2014.
Conflict’s Powerful Magnets: Identity, Emotions and Power Zena and Dr. Tricia Jones are guests on this program, which examines how identity, emotion and power work in conflict, and how understanding each of them can reduce their pull on us and show us paths out of the conflict. Pattie Porter hosts. February 17, 2014.
Beyond Fight or Flight - Making Different Choices to How We Approach Conflict When we feel threatened, our brain kicks into gear with a fight or flight response. We either stand up and fight to protect ourselves, or run away from the threat. It is biologically part of who we are. In this episode of the Texas Conflict Coach's Internet radio show, Zena and Pattie Porter discuss five approaches that go beyond fight or flight to help you manage conflict more effectively. Sep. 20, 2011.
Conflict StylesIn these short videos, Zena goes through the five styles of conflict and how best to work with people of each conflict style.
Late-Stage Mediation Works; Early-Stage Mediation May Work Better Zena reviews the more common practice of late-stage mediation, and calls upon judges and attorneys to consider using early-stage mediation to attract clients and better serve their needs.
Styles of Mediation: Facilitative, Evaluative and Transformative Mediation Zena reviews the history and various styles of mediation in this article reprinted with permission of the National Association for Community Mediation.
Mediate.com Great site for learning more about mediation.
Questions and Answers About Mediation A brochure from the Family Mediation Council - Michigan
- The Anti-Antagonist: Mediation as a “stepping stone”, Ann Begler in Community Voices, Pittsburgh Post-Gazette, January 30, 2013.
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